Privacy Policy

This Privacy Policy describes how Givlo.dk (“we”, “us”, “our”) collects, processes, stores and protects personal data when you use our Website and our Services.

1. Data Controller

Givlo.dk is the data controller in accordance with the GDPR.

2. Personal Data Processed

We may process the following data:

- Name, email address, phone number

- Account details and login information

- Subscription and payment details

- Transaction history

- Communications and support inquiries

- Technical data (IP address, device, browser)

- Security- and fraud-related data

We do not knowingly process sensitive personal data.

3. Purpose and Legal Basis

Personal data is processed for the purpose of:

- Providing and administering the Services

- Managing accounts, subscriptions and payments

- Communicating with users

- Preventing fraud and misuse

- Complying with legal obligations

- Processing is based on contract, legal obligation, legitimate interest or consent.

- Processing that is necessary for the performance of a contract may continue even if consent is withdrawn.

4. Payments

Payments are handled by external payment service providers. We do not store full card details.

5. Sharing and Transfers

Personal data may be shared with service providers and authorities where required by law. Data may be transferred outside the EU/EEA with appropriate safeguards in accordance with the GDPR.

6. Data Retention

Data is retained for as long as required for contractual purposes, legal obligations, accounting, fraud prevention and dispute resolution. Certain data may be retained even after an account has been terminated.

7. Cookies

The Website uses cookies for functionality, security and analytics. You can manage cookies via your browser settings.

8. Your Rights

You have the right to request access, rectification, erasure, restriction, data portability and to object to processing. These rights may be limited due to legal requirements or contractual obligations.

9. Security

We implement technical and organizational measures to protect personal data, but complete security cannot be guaranteed.

10. Changes

This policy may be updated. Continued use constitutes acceptance.

11. Contact

Questions regarding privacy:

support@givlo.dk